How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Neal Your Own Question
Neal, Chevy Mechanic
Category: Chevy
Satisfied Customers: 8349
Experience:  Shop Owner and Mechanic on multiple makes.
Type Your Chevy Question Here...
Neal is online now
A new question is answered every 9 seconds

Why is the battery light on my dashboard on? My battery is new.

Customer Question

Why is the battery light on my dashboard on? My battery is new.
Submitted: 4 years ago.
Category: Chevy
Expert:  Neal replied 4 years ago.

I'm Neal and I am here to assist you. Only accept when you are happy with my assistance. If I can't help I will open your Question to other experts.


How new is the battery?

Customer: replied 4 years ago.
It's about 3 months old.
Expert:  Neal replied 4 years ago.

Even though it is pretty new it can still fail, to rule it out I would go to a parts store and get a free battery test. Also ask them to test the charging system while you are there.


If you got the battery from a parts store, go back to the same one as your battery will still be under warranty.


I have seen a lot of problems with new batteries lately so there is a fair chance that is all it is.

Customer: replied 4 years ago.

I read online, using google, that it can be a sign of a bad alternator or alt. belt. Is that a possibility in this vehicle?


I got the battery from Firestone; they also installed it.

Expert:  Neal replied 4 years ago.

Yes it could be the alternator which is why I reccomended checking the charging system. The belt will only be responsible if it is slipping a lot which is pretty unlikely.


Firestone will probably test it for you for free and may not charge for checking the charging system.

Neal and other Chevy Specialists are ready to help you
Customer: replied 4 years ago.
Expert:  Neal replied 4 years ago.
You're welcome!!