How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Ron Your Own Question

Ron
Ron, ASE Certified Technician
Category: Chevy
Satisfied Customers: 26370
Experience:  35 years experience with ASE Certs
Type Your Chevy Question Here...
Ron is online now
A new question is answered every 9 seconds

99 Chevy Venture: replacing..window regulator..works fine

Customer Question

Is a special tool required for just replacing the window regulator on a '99 Chevy Venture? The motor works fine.

Thanks
Submitted: 3 years ago.
Category: Chevy
Expert:  Ron replied 3 years ago.

Ron :

Hello and welcome to Justanswer,

My name is XXXXX XXXXX X will do my best to assist you with your question.

There is a Coil Spring tool ( J38864) and if you have never done this you should be very careful. I can send instructions if you wish.

Ron :

You have to be very carful of removing the spring.



  1. Remove the front door trim panel.

  2. Remove the front door water deflector.

  3. Apply the cloth backed body tape from the window over the top of the door to the other side of the window in order to hold the window in position when the removing the regulator.

  4. Remove the wiring harness from the regulator motor.


IMPORTANT: Draw a line across the spring through the center with a marker or grease pencil in order to aid in the re-installation and orientation of the counterbalance spring.



  1. Use J 38864 in order to release the regulator spring tension. Walk down the spring tension.

  2. Unsnap the power window motor in order to remove the power window motor from the lock module.

    Full Size Image

Customer :

Do you know the cost on the tool and is there a work around for it?

Ron :

No there is no work around for the tool and You can contact your local dealer and see if they stock it, as welll as pricing.

Customer :

Thanks. Yes, could you send instructions?

Ron :

I have sent them in the above post.

Customer :

ok











Ron, ASE Certified Technician
Category: Chevy
Satisfied Customers: 26370
Experience: 35 years experience with ASE Certs
Ron and 7 other Chevy Specialists are ready to help you
Customer: replied 3 years ago.
"Use J 38864 in order to release the regulator spring tension. Walk down the spring tension".
Okay, I have the tool, have the panel off, and now have no earthly idea how to use this tool.
Any help (and even more detailed instructions) would be most helpful.
Expert:  Ron replied 3 years ago.
There are no more detailed instructions, and you have to use the tool to unhook the spring and if your not careful you could be hurt. You may want to have someone who has done this before assist you.
Customer: replied 3 years ago.
I guess I should be more specific. First, I'm thinking the window will have to be in the down position first to unhook the regulator from the window or does this tool have to be used first?
Second, how do you "walk the tension" up/down? I don't see how to apply this tool I just purchased. I can't readily see where it attaches to the spring.
Expert:  Ron replied 3 years ago.
The window has to be in the up position to remove the regulator

Apply the cloth backed body tape from the window over the top of the door to the other side of the window in order to hold the window in position when the removing the regulator.
Customer: replied 3 years ago.
Okay...how about the second part of the question?
Expert:  Ron replied 3 years ago.
There is no clear way to explain this, once you have the regulator out, you should seek some trained help as this is the dangerous part . Stop by your local repair shop and have one of there techs safetly show you how to do this step..
Customer: replied 3 years ago.
Ok, thanks.
Expert:  Ron replied 3 years ago.
Your very welcome, be very careful.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
< Last | Next >
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Tim's Auto Repair

    mechanic

    Satisfied Customers:

    7641
    Have owned a repair shop for 25 yrs.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    7641
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

    Dave Nova

    Chevrolet Technician

    Satisfied Customers:

    6870
    ASE Master Certification. GM World Class Certification
  • http://ww2.justanswer.com/uploads/ggrote1/2009-06-27_031011_me.jpg Gary's Avatar

    Gary

    Chevy Technician

    Satisfied Customers:

    5404
    15 years GM master tech
  • http://ww2.justanswer.com/uploads/testedtuff/2009-09-26_170108_pictures.jpg John's Avatar

    John

    Master A.S.E Automotive technician

    Satisfied Customers:

    4071
    A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    Chevy Mechanic

    Satisfied Customers:

    2306
    Shop Owner and Mechanic on multiple makes.
  • http://ww2.justanswer.com/uploads/goodwrench9124/2008-11-09_220838_dscf0007.jpg goodwrench9124's Avatar

    goodwrench9124

    ASE Certified Technician

    Satisfied Customers:

    2041
    Ase Master Certified, GM Master Certified Tech. Awarded GM Top performer, Hybrid certified
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Chevy Tech -

    Satisfied Customers:

    1912
    18+yrs experience. State Inspector and Chevy Diagnostics