How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dave Nova Your Own Question

Dave Nova
Dave Nova, Chevrolet Technician
Category: Chevy
Satisfied Customers: 18806
Experience:  ASE Master Certification. GM World Class Certification
Type Your Chevy Question Here...
Dave Nova is online now
A new question is answered every 9 seconds

2005 chevy silverado 1500 hd: start my..wont start..turn key..restart

Customer Question

every so often go start my 2005 chevy siverado 2500 hd it wont start. turn key off and restart sometimes it takes 3or4 times before it starts and other times no problems. what is causing this?
Submitted: 3 years ago via CarComplaints.com.
Category: Chevy
Expert:  Dave Nova replied 3 years ago.
Does the starter not engage at all when this occurs?
Customer: replied 3 years ago.
nothing happens even lights go out just like its a dead battery
Expert:  Dave Nova replied 3 years ago.
When this occurs, check the STARTER relay in the underhood fuse panel while someone else turns the key. If the starter relay clicks as the key is turned to start, the problem is either in the relay or the starter. Swap the relay with another relay in the fuse panel. If the problem continues, the starter is at fault. Starter failure that is intermittent like this is very common on these trucks.
Customer: replied 3 years ago.

what if it dont click at the starter relay? does this mean we can rule out the ignition switch?

Expert:  Dave Nova replied 3 years ago.
If the relay does not click, then there is a possiblity of the problem being either in the ignition switch or the park/neutral switch. Test for power at the CRANK fuse in the underhood fuse panel with the key in the start position. If you have power at the CRANK fuse, the igntion switch is okay and the problem would be in the neutral safety switch.
Dave Nova, Chevrolet Technician
Category: Chevy
Satisfied Customers: 18806
Experience: ASE Master Certification. GM World Class Certification
Dave Nova and 2 other Chevy Specialists are ready to help you
Customer: replied 2 years ago.
I had wrote last Aug about my 2005 chevy 2500 silverado hd on not starting every once an while. I did nothing to it and it was working fine until lately its doing the same thing. So I do some checking, with help I tested for power on the ignition side of the starter when key was turned on and had no power. I can hear the relay clicking to and also the lights stay on do not dimm.
Customer: replied 2 years ago.
I also checked under the dash at the ignition wire for power at that black wire plug in and do have power there. This is very intermittent sometimes it takes several times turning the key
Customer: replied 2 years ago.
The engine does not turn over
Expert:  Dave Nova replied 2 years ago.
If the relay clicks but there is no power on the smaller wire at the relay then the relay is bad. Try swapping it with another relay in the panel that is the same and verify that the engine starts.
Customer: replied 2 years ago.
I swapped the relays and no change
Expert:  Dave Nova replied 2 years ago.
If the relay is clicking, this indicates that the fuse is good and the relay is getting the crank signal from the ignition switch through the neutral safety switch. Swapping the relay did not help, so the relay is not the problem. The only other possibility is the starter itself. Place your hand on the starter relay and have someone else turn the key to start. If you feel the relay click for sure then the starter will have to be replaced.
Customer: replied 2 years ago.
I do not have any power thru the small wire to the starter when trying to start. I double checked the starter relay and its clicking. Is there a possibility that the small wire could be bad going to starter
Expert:  Dave Nova replied 2 years ago.
It is possible that the wire is broken between the relay and the starter. I have seen many instances where the wiring underneath the underhood fuse panel has been eaten by rodents. You can remove the diagonal brace at the rear of the drivers side fender, then remove the plastic shroud around the fuse panel to inspect this wiring. The wire that goes from the relay panel to the starter is a thick purple wire.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
< Last | Next >
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Tim's Auto Repair

    mechanic

    Satisfied Customers:

    7641
    Have owned a repair shop for 25 yrs.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    7641
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

    Dave Nova

    Chevrolet Technician

    Satisfied Customers:

    6870
    ASE Master Certification. GM World Class Certification
  • http://ww2.justanswer.com/uploads/ggrote1/2009-06-27_031011_me.jpg Gary's Avatar

    Gary

    Chevy Technician

    Satisfied Customers:

    5404
    15 years GM master tech
  • http://ww2.justanswer.com/uploads/testedtuff/2009-09-26_170108_pictures.jpg John's Avatar

    John

    Master A.S.E Automotive technician

    Satisfied Customers:

    4071
    A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    Chevy Mechanic

    Satisfied Customers:

    2306
    Shop Owner and Mechanic on multiple makes.
  • http://ww2.justanswer.com/uploads/goodwrench9124/2008-11-09_220838_dscf0007.jpg goodwrench9124's Avatar

    goodwrench9124

    ASE Certified Technician

    Satisfied Customers:

    2041
    Ase Master Certified, GM Master Certified Tech. Awarded GM Top performer, Hybrid certified
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Chevy Tech -

    Satisfied Customers:

    1912
    18+yrs experience. State Inspector and Chevy Diagnostics