How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Tim's Auto Repair Your Own Question

Tim's Auto Repair
Tim's Auto Repair, mechanic
Category: Chevy
Satisfied Customers: 7703
Experience:  Have owned a repair shop for 25 yrs.
Type Your Chevy Question Here...
Tim's Auto Repair is online now
A new question is answered every 9 seconds

1999 chevy: ignition switch..cyclinder

Customer Question

need to remove ignition switch from 1999 chevy silverado and key cyclinder is locked
Submitted: 4 years ago.
Category: Chevy
Expert:  Tom replied 4 years ago.
Have you tried taking a hammer and tapping the end of the key with a good tap and see if it then turns?
Customer: replied 4 years ago.
yes i even tried using a pair of channel locks to turn it if tried any harder i will brake somthing i gona have to remove the housing
Expert:  Tom replied 4 years ago.
Ok let me see what I can post .If I do not have the proper instructions I will opt out and another expert will help you .
Customer: replied 4 years ago.
never mind i see what i have to do. remove the steering wheel and there are to torques screws i will need to remove to get the cyclinder off i was hoping yall would send the step by step process, please refund my money.
Expert:  Tom replied 4 years ago.
We do it just takes some time to upload the correct information .Just be careful it sits on the column only one way if its installed incorrectly the steering lock wont work or the key .I will put you in for a refund if you would like.
Customer: replied 4 years ago.
yes i would like a refund not trying to be an asshole I just thought this was gonna give a more in depth manuel like like the big chilltens I have a haynes manuel it is just a little vague as the hole process.
Expert:  Tom replied 4 years ago.
No problem .I would have posted step by step with pictures .Not a big deal we need to keep the customer satisfied.I will put you n for a refund as should you contact customer service .Best of luck.
Customer: replied 4 years ago.

how do i contact customer service and is that the only way i get a refund I'm not upset with yall im sure you could have stepped me threw the process however i was excpecting somthing differnt i did not need help troubleshooting i just needed a better manuel and i thought that what this site would quickly provide me by the time yall would have gotten it to me is pointless considering i already have the part off...and yes i spoke with man at the chevy and he gave me a print out on how to reinstall it correctly and test....but thanks for trying just not what i had in mind.

Expert:  Tom replied 4 years ago.
No problem .I will put you in for a refund and usually you should also contact customer service .We are not in charge of the money part just the technical part.Best of luck to you in the future.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
< Last | Next >
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Tim's Auto Repair

    mechanic

    Satisfied Customers:

    7641
    Have owned a repair shop for 25 yrs.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    7641
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

    Dave Nova

    Chevrolet Technician

    Satisfied Customers:

    6870
    ASE Master Certification. GM World Class Certification
  • http://ww2.justanswer.com/uploads/ggrote1/2009-06-27_031011_me.jpg Gary's Avatar

    Gary

    Chevy Technician

    Satisfied Customers:

    5404
    15 years GM master tech
  • http://ww2.justanswer.com/uploads/testedtuff/2009-09-26_170108_pictures.jpg John's Avatar

    John

    Master A.S.E Automotive technician

    Satisfied Customers:

    4071
    A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    Chevy Mechanic

    Satisfied Customers:

    2306
    Shop Owner and Mechanic on multiple makes.
  • http://ww2.justanswer.com/uploads/goodwrench9124/2008-11-09_220838_dscf0007.jpg goodwrench9124's Avatar

    goodwrench9124

    ASE Certified Technician

    Satisfied Customers:

    2041
    Ase Master Certified, GM Master Certified Tech. Awarded GM Top performer, Hybrid certified
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Chevy Tech -

    Satisfied Customers:

    1912
    18+yrs experience. State Inspector and Chevy Diagnostics