WElcome. If the security is keeping it from starting, then lets try a relearn and see what happens. If this works, then it may be the passlock sensor which is in the ignition cylinder housing.
Turn ON the ignition, with the engine OFF.
Attempt to start the engine, then release the key to ON (vehicle will not start).
Observe the SECURITY telltale, after approximately 10 minutes the telltale will turn OFF.
Turn OFF the ignition, and wait 5 seconds.
Repeat steps 1 through 4 two more times for a total of 3 cycles/30 minutes ( the vehicle is now ready to relearn the Passlock Sensor Data Code and/or passwords on the next ignition switch transition from OFF to CRANK).
Important: The vehicle learns the Passlock Sensor Data Code and/or password XXXXX the next ignition switch transition from OFF to CRANK. You must turn the ignition OFF before attempting to start the vehicle.
Start the engine (the vehicle has now learned the Passlock Sensor Data Code and/or password).
they have tried this and nothing
I cant remember the code but the answer you just gave me in the beggining is what it says to do and thats what they did but its not working