How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dave Nova Your Own Question

Dave Nova
Dave Nova, Chevrolet Technician
Category: Chevy
Satisfied Customers: 18849
Experience:  ASE Master Certification. GM World Class Certification
11042942
Type Your Chevy Question Here...
Dave Nova is online now
A new question is answered every 9 seconds

2004 Silverado 2500: The instrument panel gauges and speedometer

Resolved Question:

I have a 2004 Silverado 2500. The instrument panel gauges and speedometer are not working correctly. Speedometer sometimes does work at all. Oil pressure always reads maximum and battery charge read way past max. How do I remove panel and fix this problem?
Submitted: 4 years ago.
Category: Chevy
Expert:  Dave Nova replied 4 years ago.

GM has had lots of problems with the gauge clusters on these trucks. GM has a special policy that covers some or all of the repair costs if you have less than 80,000 miles on your truck. If you have more than 80,001 miles you are on your own. The instrument cluster needs to be replaced. Removal is easy. Apply the park brake and move the shift lever all the way down to the 1 position. Then remove the bezel around the dash panel by pulling straight back towards you. There you will find four 7mm screws holding the cluster in place. There are several sellers on ebay that have remanufactured clusters starting at about $150. These will even come programmed with the proper mileage reading for your vehicle.

Customer: replied 4 years ago.
Are there any "tricks" for removing the bezel so I don't break it,i.e. jush in/release tabs etc. Also, can you recommend a good source for the replacement panel?
Expert:  Dave Nova replied 4 years ago.

Here is the full procedure for removal of the bezel. There are no tabs to push in or release . All of the retainers release themselves as you pull back on the bezel.

 

  • Apply the parking brake to prevent the vehicle from moving.
  • If equipped with an automatic transmission, move the shift lever all the way down to last gear.
  • Tilt the steering wheel to the full down position.
    Object Number: 348730  Size: SH

  • Pull gently rearward on the corners of the bezel from the instrument panel (IP) assembly.
  • Remove the bezel.
  •  

    As far as where to get the replacement cluster, I can say that Autocraft is a good company and have had no problems with their products. I believe their replacement clusters run about $350 and will need to be programmed with the mileage at the dealership.

     

    http://automotive.atcle.com/aeweb/app

     

     

    There are also several sellers on ebay. I cannot vouch for the quality of their products, but the prices are far better and the cluster comes pre-programmed with the mileage.

     

    http://shop.ebay.com/?_from=R40&_trksid=p3907.m38.l1313&_nkw=2004+silverado+cluster&_sacat=See-All-Categories

     

    Dave Nova, Chevrolet Technician
    Category: Chevy
    Satisfied Customers: 18849
    Experience: ASE Master Certification. GM World Class Certification
    Dave Nova and 3 other Chevy Specialists are ready to help you

    JustAnswer in the News:

     
     
     
    Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
    JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
    Web sites like justanswer.com/legal
    ...leave nothing to chance.
    Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
    Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
    I will tell you that...the things you have to go through to be an Expert are quite rigorous.
     
     
     

    What Customers are Saying:

     
     
     
    • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
    < Last | Next >
    • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
    • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
    • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
    • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
    • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
    • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
    • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
     
     
     

    Meet The Experts:

     
     
     
    • Tim's Auto Repair

      mechanic

      Satisfied Customers:

      7641
      Have owned a repair shop for 25 yrs.
    < Last | Next >
    • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

      Tim's Auto Repair

      mechanic

      Satisfied Customers:

      7641
      Have owned a repair shop for 25 yrs.
    • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

      Dave Nova

      Chevrolet Technician

      Satisfied Customers:

      6870
      ASE Master Certification. GM World Class Certification
    • http://ww2.justanswer.com/uploads/ggrote1/2009-06-27_031011_me.jpg Gary's Avatar

      Gary

      Chevy Technician

      Satisfied Customers:

      5404
      15 years GM master tech
    • http://ww2.justanswer.com/uploads/testedtuff/2009-09-26_170108_pictures.jpg John's Avatar

      John

      Master A.S.E Automotive technician

      Satisfied Customers:

      4071
      A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician
    • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

      Neal

      Chevy Mechanic

      Satisfied Customers:

      2306
      Shop Owner and Mechanic on multiple makes.
    • http://ww2.justanswer.com/uploads/goodwrench9124/2008-11-09_220838_dscf0007.jpg goodwrench9124's Avatar

      goodwrench9124

      ASE Certified Technician

      Satisfied Customers:

      2041
      Ase Master Certified, GM Master Certified Tech. Awarded GM Top performer, Hybrid certified
    • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

      Ron Z.

      - Chevy Tech -

      Satisfied Customers:

      1912
      18+yrs experience. State Inspector and Chevy Diagnostics