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2004 Silverado 2500: The instrument panel gauges and speedometer

Answered by:Dave Nova
Chevrolet Technician
Positive Feedback: 98.0 %
Accepted Answers: 6566

in Chevy

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so much dave you have made my day. I'll keep an eye on it and have it fixed this...

Customer Question

I have a 2004 Silverado 2500. The instrument panel gauges and speedometer are not working correctly. Speedometer sometimes does work at all. Oil pressure always reads maximum and battery charge read way past max. How do I remove panel and fix this problem?

Optional Information:
Year : 2004
Make : Chevrolet
Model : Silverado 2500
Engine : 6 Liter V-8

Already Tried:
Nothing

Submitted: 1261 days and 12 hours ago.

Category: Chevy

Value: $9

Status: CLOSED

Expert: Dave Nova replied 1261 days and 11 hours ago.

GM has had lots of problems with the gauge clusters on these trucks. GM has a special policy that covers some or all of the repair costs if you have less than 80,000 miles on your truck. If you have more than 80,001 miles you are on your own. The instrument cluster needs to be replaced. Removal is easy. Apply the park brake and move the shift lever all the way down to the 1 position. Then remove the bezel around the dash panel by pulling straight back towards you. There you will find four 7mm screws holding the cluster in place. There are several sellers on ebay that have remanufactured clusters starting at about $150. These will even come programmed with the proper mileage reading for your vehicle.

Customer replied 1261 days and 11 hours ago.

Are there any "tricks" for removing the bezel so I don't break it,i.e. jush in/release tabs etc. Also, can you recommend a good source for the replacement panel?

Accepted Answer

Expert: Dave Nova replied 1261 days and 11 hours ago.

Here is the full procedure for removal of the bezel. There are no tabs to push in or release . All of the retainers release themselves as you pull back on the bezel.

Apply the parking brake to prevent the vehicle from moving.

If equipped with an automatic transmission, move the shift lever all the way down to last gear.

Tilt the steering wheel to the full down position.
Object Number: 348730 Size: SH

Pull gently rearward on the corners of the bezel from the instrument panel (IP) assembly.

Remove the bezel.

As far as where to get the replacement cluster, I can say that Autocraft is a good company and have had no problems with their products. I believe their replacement clusters run about $350 and will need to be programmed with the mileage at the dealership.

http://automotive.atcle.com/aeweb/app

There are also several sellers on ebay. I cannot vouch for the quality of their products, but the prices are far better and the cluster comes pre-programmed with the mileage.

http://shop.ebay.com/?_from=R40&_trksid=p3907.m38.l1313&_nkw=2004+silverado+cluster&_sacat=See-All-Categories

Expert Type	Chevrolet Technician
Category:	Chevy
Pos. Feedback:	98.0 %
Accepts:	6566
Answered:	11/30/2009

Experience: ASE Master Certification. GM World Class Certification

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