Hello, and welcome. you will have to see your dealer on this problem. what needs to be done is for both remotes to be replaced with a updated version, also there is a software update for the remote reciever module. the rke module has to be programmed with some software updates to repair this problem. if you are still under the 3 years or 36,000 mile warranty this will done at no cost to you.
If there is anything you dont understand, please feel free to ask me to explain