Login|Contact Us
Question and Answer

Chevy

Ask a Chevy Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Volt meter..pin..the negative battery cable and plug it..awhile

 
Michael Moore's Avatar
  • Answered by:Michael Moore
  • GM MASTER/WORLD CLASS. ASE MASTER
  • Positive Feedback: 97.9 %
  • Accepted Answers: 1245
Verified Expert
in Chevy

Recent Feedback

Positive
thanks
Positive
MP did a good job
Positive
Never quit working here>>>>>
Positive
tip sounds great, but the truck is at store parking lot
Positive
Able to move to another step without having to go to the mechanic. I consider...
Positive
Informative and quick response! Thank you!
Positive
very helpful
Positive
thank you very much alot better than getting charged 100 bucks just to have...
Positive
They don't call him GM master for nothing.

Customer Question

I have a 2005 silverado the volt meter is going from 14 to 12 and not coming back up. I can unplug the 10 pin plug that is located on the negative battery cable and plug it back in and the problem will go away for awhile I have owned the truck for 4 years and this is the first time its done this. Whats wrong

Submitted: 1413 days and 19 hours ago.
Category: Chevy
Value: $15
Status: CLOSED
Picture
Expert:  Michael Moore replied 1413 days and 19 hours ago.

When the voltage on the gauge goes down to 12 volts, does the battery light come on??

How many miles are on the truck??

Customer replied 1413 days and 19 hours ago.

63400 miles, the battery light does not come on. The first time it did this the check engine light came on, I unhooked the battery, hooked it back up and the light went out and did not come back on. I then took the truck to a trusted auto electric shop he checked for trouble codes and nothing in the history. He explained to me that the next time it happens to try unpluging the 2 wire plug on top of the alternator and it should self excite and go to 13.8. the problem happened again later that day, did as he said and checked with a voltmeter and it went to 13.8, thats when I unplugged and plugged back in the 10 pin plug and it brought the voltage back to 14.7

Picture
Expert:  Michael Moore replied 1413 days and 19 hours ago.

The problem may not be in the charging system, but the clusster(gauge), GM has had a issue with the clusters in the 2003-2005 trucks. The cluster will be replaced for free for your truck since it has less then 70k miles. I would take it to your local dealer and tell them that the voltage gauge sticks at times. They should order one for you, takes 1-2 days and replace it for you at no charge. If this does not fix the problem, you will have a new cluster at no charge.Unless the battery light comes on, the alternator should be good. This is a copy of the GM bulletin.


#07187C: Special Coverage Adjustment - Instrument Panel Cluster Gauge Needle Function - (Mar 20, 2009)
Subject:07187C -- SPECIAL COVERAGE ADJUSTMENT - INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION
Models:2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT
2005 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT (U.S. ONLY)
2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE
2005 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE (U.S.ONLY)
2003-2004 GMC SIERRA, YUKON, YUKON XL
2005 GMC SIERRA, YUKON, YUKON XL (U.S. ONLY)


THIS BULLETIN IS BEING REVISED TO INCLUDE CERTAIN 2005 MODEL YEAR VEHICLES IN THE U.S. ADDITIONALLY, FOR U.S. 2003-2005 MODEL YEAR VEHICLES, GM WILL PROVIDE THE INSTRUMENT PANEL CLUSTER (IPC) ONLY, AT NO CHARGE TO THE CUSTOMER FOR VERIFIED FAILURES BETWEEN 70,001 MILES (110,001 KM) AND 80,000 MILES (130,000 KM). ANY ADDITIONAL COSTS, INCLUDING LABOR TO REPLACE THE INSTRUMENT PANEL CLUSTER, WILL BE THE RESPONSIBILITY OF THE CUSTOMER. DEALERS WILL BE RESPONSIBLE FOR THE RETURN OF THE CUSTOMER'S IPC BACK TO THE ELECTRONIC SERVICE CENTER. PLEASE DISCARD ALL COPIES OF BULLETIN 07187B, ISSUED SEPTEMBER 2008..


CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE REQUIRED WHEN PLACING AN ORDER FOR THE IPC.

 

Condition

Some customers of all 2003-2004 model year and certain U.S. 2005 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge.

Special Coverage Adjustment

This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.

For verified failures between 70,001 miles (110,001 km) and 80,000 miles (130,000 km) on U.S. vehicles, dealers are to provide the customer with an instrument panel cluster (IPC) only. Any additional costs, including labor to replace the instrument panel cluster, will be the responsibility of the customer. Dealers are responsible for the return of the customer's IPC back to the Electronic Service Center.

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 for 2003-2004 model year vehicles, and March 23, 2009 for 2005 model year vehicles, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007 for 2003-2004 model year vehicles, or March 23, 2009 for 2005 model year vehicles, must be submitted to the Service Contract provider

 

 

Vehicles Involved

Involved are all 2003 and 2004 model year and certain U.S. 2005 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles built within the following VIN breakpoints:

 


2005

Chevrolet

Silverado

51100014

51247028

2005

Chevrolet

Silverado

5E100002

5E223209

2005

Chevrolet

Silverado

5F800001

5F882297

2005

Chevrolet

Silverado

5Z100003

5Z224691

2003

Chevrolet

Suburban

3G100007

3G348254






 
Tweet

14 Chevy Mechanics are Online Right Now

Ask Your Question Now
Chevy Questions Date Submitted
chevy surburban: I have a 2003 chevy suburban 1500 LT 4x4. 3/28/2013
Chevrolet K1500 4x4: Here goes!! 97 Chevy K-1500 5.7vortec 3/28/2013
Chevy Suburban 1500: I recently had my transmission flushed 3/28/2013
Chevrolet Cavalier: I removed the cylinder head for my 2000 3/28/2013
Chevrolet C-10: I have an 81 chevy with a 305. My tailights 3/28/2013
Chevrolet Astro: 1988 chevy astro van 4.3l injectors just dumping 3/28/2013
Chevrolet C1500 4x2: 1992 chevy 1500 truck with 5.0/motor 2wd. 3/28/2013
I have a 2008 Chevy 3500 Duramax with PO090 code + reduced 3/28/2013
Chevrolet HHR LT: 2008 Chevy HHR, after running on highway 3/28/2013
Chevrolet Silverado 2500 HD Classic LS: 05 chevy duramax shows 3/28/2013
RSS
Next 10 >
Ask A Chevy Mechanic
Type Your Chevy Question Here...
characters left:

Top Chevy Experts

See More Chevy Mechanics

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Chevy Mechanic

Get a Professional Answer. 100% Satisfaction Guaranteed.
225 Chevy Mechanics are Online Now
Type Your Chevy Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC