Chevrolet Repair Questions? Ask a Chevy Mechanic for Answers ASAP
The first step we have is to figure out what happened.
Are we speaking about a rear passenger door or the rear hatch?
Are you sure that the hatch is "unlocked"? When you lock and unlock the trucks doors can you hear the hatch unlock?
What can you feel or hear when you try to open the hatch with the handle?