How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Super Mechanic Your Own Question

Super Mechanic
Super Mechanic, Master technician
Category: Chevy
Satisfied Customers: 13576
Experience:  29 yrs. exp., ASE master, cert. in G.M. electrical, a/c, susspension, brakes, electronic steering
2947720
Type Your Chevy Question Here...
Super Mechanic is online now
A new question is answered every 9 seconds

STOCK CD PLAYER WILL NOT EJECT CD - JUST CLICKS

Customer Question

2004 CHEVY 2500 HD -STOCK CD PLAYER WILL NOT EJECT CD - JUST CLICKS
Submitted: 5 years ago.
Category: Chevy
Expert:  Super Mechanic replied 5 years ago.
Hello and welcome to Just answer.com, Super mechanic here. About your vehicle.


There has been a service bulletin for that type of concern. It will involve a reprogramming of the radio/CD player.

Here is what it states.


Bulletin No.: 04-08-44-020C

Date: November 09, 2005

 

TECHNICAL

Subject:
CD Player Long Load-to-Play Time, Error Message, CD Does Not Return to Previous Track, CD Does Not Play, CD Does Not Eject, CD Stuck in Player, Radio Will Not Accept CD (Reprogram Radio)

Models:
2004-2005 Buick Rainier
2004-2005 Cadillac Escalade, Escalade ESV, Escalade EXT
2004-2005 Chevrolet Avalanche, Express, Silverado, Suburban, Tahoe, TrailBlazer, TrailBlazer EXT
2004-2005 GMC Envoy, Envoy XL, Envoy XUV, Savana, Sierra, Sierra Denali, Yukon, Yukon Denali, Yukon XL, Yukon XL Denali
2004-2005 HUMMER H2

with CD Player Radio (RPOs UB0 or UB1)

Supercede:

This bulletin is being revised to add 2004 model year. Also, additional conditions and correction information have been provided. Please discard Advance SI Resolution Bulletin Number 04-08-44-020B (Section 08 - Body and Accessories).

 

Condition

Some customers may comment on one of the following conditions:

^ Long CD load-to-play time
^ CD ejects with an error message of "CHECK CD"
^ CD does not return to previous track after an ignition cycle
^ Clock resets to 12:00
^ CD does not play
^ CD does not eject
^ CD stuck in CD player
^ Radio will not accept CD

Cause

A software anomaly within the radio has been found.

Correction

If the customer comments that the CD does not eject or the CD is stuck in the CD player, or the radio will not accept the CD, prior to programming the radio, perform the following steps.

1. Turn off the ignition.
2. Remove the radio fuse for a minimum of 30 seconds.
3. Reinstall the fuse, turn on the ignition and the radio.
4. Attempt to remove the CD by using the eject button or attempt to insert the CD.
5. If the CD was successfully removed or the radio accepted the CD, then proceed with reprogramming.
6. If the CD was not successfully removed or the radio did not accept the CD, then the radio must be removed for repair at an authorized Electronic Service Center.

Reprogram the radio with an updated software calibration. This new service calibration was released with TIS satellite data update version 10.0 available October 3, 2005. As always, make sure your Tech 2(R) is updated with the latest software version. Prior to entering TIS2000, enter the VIN into GMVIS to obtain the RPO codes of the radio and speaker configuration for the vehicle. This will allow for the correct calibration selection. Selecting the incorrect calibration for the vehicle configuration can damage the radio and lead to unnecessary delays in repair time. Once programming is completed, wait at least one minute after key-off to allow the radio to accept the new calibration.

Important: TIS programming supports two calibrations for radios with the UQA amplifier on the S/T models. Prior to selecting the calibration, determine if the amplifier is class 2 or non-class 2. Use the Tech 2(R) and the following path.
1. Connect the Tech 2(R) to the vehicle and power on.
2. Select "Diagnostics" from the menu.
3. Build the vehicle from the menu options.
4. Select "Diagnostic Circuit Check" from the menu.
5. Select "Class 2 Message Monitor" from the menu.

If the amplifier appears on the class 2 message monitor screen, then the calibration for a class 2 amplifier needs to be selected. If the amplifier does not appear on the screen, then the calibration for a non-class 2 amplifier needs to be selected. Selecting the wrong calibration will result in reduced or no radio volume.

Also, please advise the customer that home-burned CDs must be burned with a "closed session" or the formatting will be incomplete and the player will not read the CD. CDs should NOT have adhesive paper labels affixed to them as the labels may lift off in the player.



graphic
Super Mechanic, Master technician
Category: Chevy
Satisfied Customers: 13576
Experience: 29 yrs. exp., ASE master, cert. in G.M. electrical, a/c, susspension, brakes, electronic steering
Super Mechanic and 4 other Chevy Specialists are ready to help you
Customer: replied 5 years ago.
so what exactley do i do, go to GM for a update - what would that cost?
Expert:  Super Mechanic replied 5 years ago.
Yes. GM dealer would be about the only place that will have the updates, (I hate to say)
But the labor should be less than half an hour. So it depends on their labor rate, (in which the national average is about $75 per flat rate hour)



JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
< Last | Next >
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Tim's Auto Repair

    mechanic

    Satisfied Customers:

    7641
    Have owned a repair shop for 25 yrs.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    7641
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

    Dave Nova

    Chevrolet Technician

    Satisfied Customers:

    6870
    ASE Master Certification. GM World Class Certification
  • http://ww2.justanswer.com/uploads/ggrote1/2009-06-27_031011_me.jpg Gary's Avatar

    Gary

    Chevy Technician

    Satisfied Customers:

    5404
    15 years GM master tech
  • http://ww2.justanswer.com/uploads/testedtuff/2009-09-26_170108_pictures.jpg John's Avatar

    John

    Master A.S.E Automotive technician

    Satisfied Customers:

    4071
    A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    Chevy Mechanic

    Satisfied Customers:

    2306
    Shop Owner and Mechanic on multiple makes.
  • http://ww2.justanswer.com/uploads/goodwrench9124/2008-11-09_220838_dscf0007.jpg goodwrench9124's Avatar

    goodwrench9124

    ASE Certified Technician

    Satisfied Customers:

    2041
    Ase Master Certified, GM Master Certified Tech. Awarded GM Top performer, Hybrid certified
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Chevy Tech -

    Satisfied Customers:

    1912
    18+yrs experience. State Inspector and Chevy Diagnostics
 
 
 
Chat Now With A Chevy Mechanic
Super Mechanic
Super Mechanic
2052 Satisfied Customers
29 yrs. exp., ASE master, cert. in G.M. electrical, a/c, susspension, brakes, electronic steering