How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask BOBBYSS Your Own Question

BOBBYSS, Master Technician
Category: Chevy
Satisfied Customers: 16772
Type Your Chevy Question Here...
BOBBYSS is online now
A new question is answered every 9 seconds

My GMC yukon Denali wont start

Resolved Question:

3 weeks ago my 2007 denali would not start. The battery was not low and all other electronics were working. But turn the key and nothing. Towed it to the dealer and by the time they got to it she started right up. For the next three mornings the same thing happen. Then it just went away for 2 weeks. Then all of sudden something. Had it towed to the dealer and it suddenly works again. It is not sending them any error codes and batter is fine. They look at me like i am crazy and tell me to just let happen again and get it in so they can see what the problem is.
Submitted: 7 years ago.
Category: Chevy
Expert:  BOBBYSS replied 7 years ago.
Hello kirkfoster, when the vehicle would not start did it crank over or did it act dead? If it was acting dead were you getting any noise when turning the key?
Customer: replied 7 years ago.
Well the lights all came on and it "tinged" like it normally would but then it was just dead. It did not turn over or "click click, click" Like it would for a dead battery. There was nothing. Just dead
Expert:  BOBBYSS replied 7 years ago.
Did the time on the radio change or did anything seem to reset?
Customer: replied 7 years ago.
nothing reset, time radio, nothing. I will say that 3 days before my first problem the dealer did a recall on the heated wiper fluid. But they said there is no way related.
Customer: replied 7 years ago.
the dealer said they checked all the connects and that nothing was loose. They ran test and didn't get any error codes back. Told me if it was the started they would have received error codes.
Expert:  BOBBYSS replied 7 years ago.
Okay. The two most common problems I have seen that can cause this on your vehicle is either a problem with the battery terminals or a problem with the vehicles body control module. I am sure that the dealer already checked the terminals. I would ask them to reprogram the BCM. It is common for this module to cause a no starting condition.
BOBBYSS, Master Technician
Category: Chevy
Satisfied Customers: 16772
BOBBYSS and other Chevy Specialists are ready to help you
Customer: replied 7 years ago.
I spoke to the dealership and they aren't willing to do anything. They want me to leave my truck there until it replicates. Unreal. Your answer may very well be correct so i will accept. Thank you for your time and the help.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
< Previous | Next >
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland

Meet The Experts:

  • GM Tech (Cam)

    GM Tech (Cam)

    Chevy Technician

    Satisfied Customers:

    GM Grand Master Technician 2007. 14 years experience.
< Last | Next >
  • GM Tech (Cam)'s Avatar

    GM Tech (Cam)

    Chevy Technician

    Satisfied Customers:

    GM Grand Master Technician 2007. 14 years experience.
  • Tim's Auto Repair's Avatar

    Tim's Auto Repair


    Satisfied Customers:

    Have owned a repair shop for 25 yrs.
  • Gary's Avatar


    Chevy Technician

    Satisfied Customers:

    15 years GM master tech
  • Dave Nova's Avatar

    Dave Nova

    Chevrolet Technician

    Satisfied Customers:

    ASE Master Certification. GM World Class Certification
  • John's Avatar


    Master A.S.E Automotive technician

    Satisfied Customers:

    A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician
  • Don 'Mo Lurch''s Avatar

    Don 'Mo Lurch'

    Auto Mech / Electronics

    Satisfied Customers:

    Chevrolet Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.
  • Neal's Avatar


    Chevy Mechanic

    Satisfied Customers:

    Shop Owner and Mechanic on multiple makes.