It is a bad fuse. In the fuse panel on the drivers side of the dash, there is a fuse labeled CIG. It is a 15 amp fuse and is blue in color. Remove the fuse by grasping it with a pair of pliers and pulling straight out. Install the new fuse by pushing straight in. The new fuse can be purchased at any auto parts store or even Wal Mart. Take the old fuse with you to make sure you get the correct part.