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Category: Chevy
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Experience:  GM Mark of Excellence/ Service Guild Participant with 13 years experience, ASE Master Certified
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2004 impala , radio works fine, but no sound.

Customer Question

2004 impala , radio works fine, but no sound.
Submitted: 6 years ago.
Category: Chevy
Expert:  Dan replied 6 years ago.
--------------------------------------------------------------------------------

Speakers Inoperative - All
Schematic Reference: Radio/Audio System Schematics

All Speakers Inoperative
Important: The following information lists the most probable cause of the concern to the least probable cause followed by the appropriate test for that condition. If the list leads to the replacement of a component, always inspect for a poor connection before proceeding with the replacement. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.

With RPO U62
Speaker output shorted - Test all speaker outputs for a short. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.
Defective Radio - Replace Radio. Refer to Radio Replacement .
With RPO UQ3
Battery positive voltage circuit to the amplifier open. Test the battery positive voltage circuit to the amplifier for an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.
Ground circuit to the amplifier open. Test the ground circuit to the amplifier for an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.
Antenna enable signal circuit to the amplifier open or shorted to ground. Test the antenna enable signal circuit for an open or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.
No audio output from the amplifier. Replace the amplifier. Refer to Radio Speaker Amplifier Replacement .
Important: The following procedure assumes all speakers are operative for all modes of operation except digital radio.

With RPO U2K or U2L
Remote radio audio signal circuit shorted. Test the remote radio audio signal circuits for a short. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.
No audio output from the digital radio receiver. Replace the digital radio receiver. Refer to Digital Radio Receiver Replacement .
No digital radio audio output from the radio. Replace the radio. Refer to Radio Replacement .

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