How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask car-pro Your Own Question

car-pro
car-pro, Chevy Mechanic
Category: Chevy
Satisfied Customers: 109
Experience:  15 years experience all General Motors Vehicles--Certified Service Manager
Type Your Chevy Question Here...
car-pro is online now
A new question is answered every 9 seconds

1999 Chevy: wont turn..strange this is all the lights and stereo work.

Customer Question

I have a 1999 Chevy Silverado. I''t wont turn over at all. The strange this is all the lights and stereo work. Battery is not dead. But as soon as I turn the key over, all the lights go out and all I get is this clicking sound. I turn the key back off and the lights come on. What do I do?
Submitted: 5 years ago.
Category: Chevy
Expert:  car-pro replied 5 years ago.
It sounds like you do not have enough power to the starter to make it work. Sometimes you can have enough power to have lights and stereo but not enough to the starter. You need to check your battery cables for tightness and corrosion, and repair as needed. And then see if the truck starts with jumper cables. If it does, replace the battery. Thanks
car-pro, Chevy Mechanic
Category: Chevy
Satisfied Customers: 109
Experience: 15 years experience all General Motors Vehicles--Certified Service Manager
car-pro and 6 other Chevy Specialists are ready to help you
Customer: replied 5 years ago.
It doesn't start with jumper cables. The battery is strong, fully charged.
Expert:  car-pro replied 5 years ago.
Do you have a test light or a volt meter?
Customer: replied 5 years ago.
No I don't have a test light or volt meter. I can give you more symptoms. It seems like it is a short of some kind. Sometimes there are no console lights, sometimes the lights are really strong and bright. giggle the keys and everything comes on, jiggle them again everything is off. One thing for sure, as soon as I try to turn it over and start it, everyting shuts down. I know this sounds like a battery issue to you. I would say the same, but I even put a brand new battery in last night. Same symptoms.
Expert:  car-pro replied 5 years ago.

Hi, thanks for the reply. Before all of this happened, did you have any warning lights coming on in the dash? Also, are you getting a security light coming on in the dash now as you are trying to start it?

Customer: replied 5 years ago.
The only warning lights I ever get are "check foru wheel drive", and "low fuel" when fuel is low. I can't remember if the security light was on when I attempted to start it last night. But it was on when I got out of the truck. It flashes when the door is unlocked and is solid light when I lock it. Basically, two days ago I drove about 20 miles to friends house, stayed 20 minutes, when I tried to start the truck it turned normally and almost started. I let go of ignition and it made strange noies and my console went blank. Then the console again, and off again. But everytime I turned the key to start it everything goes out. One strange thing. Last night when I tried to start it I noticed I could not turn off my dome light.
Expert:  car-pro replied 5 years ago.
O.K. ---couple different possibilities here. The way your dash lights are going in and out, you cant turn off your dome light, and you can jiggle your key and make lights go in and out, tells me you are having a problem with the ignition switch that is directly behind where you put your key in. This could also be causing problems with your security system as a short in the ignition can trip security problems and cause the security light to blink. Unfortunately, it's going to need to see a qualified shop. To change the ignition switch takes specialized equipment because some of your steering column has to come apart, and with the air bag system it needs to be done by a qualified technician. It is also possible your security system alone is causing these problems, some of the same symptoms would exist, but again in takes specialized equipment to diagnose a faulty security system. If you would like to purchase a volt meter and know how to use it, we could probably diagnose the truck together, but it sounds like in the end the parts it's going to need will need to be installed by a professional and they will start from the beginning with the diagnosis anyway. Thanks, XXXXX XXXXX was helpful, if any more questions please ask.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
< Last | Next >
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Tim's Auto Repair

    mechanic

    Satisfied Customers:

    7641
    Have owned a repair shop for 25 yrs.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    7641
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

    Dave Nova

    Chevrolet Technician

    Satisfied Customers:

    6870
    ASE Master Certification. GM World Class Certification
  • http://ww2.justanswer.com/uploads/ggrote1/2009-06-27_031011_me.jpg Gary's Avatar

    Gary

    Chevy Technician

    Satisfied Customers:

    5404
    15 years GM master tech
  • http://ww2.justanswer.com/uploads/testedtuff/2009-09-26_170108_pictures.jpg John's Avatar

    John

    Master A.S.E Automotive technician

    Satisfied Customers:

    4071
    A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    Chevy Mechanic

    Satisfied Customers:

    2306
    Shop Owner and Mechanic on multiple makes.
  • http://ww2.justanswer.com/uploads/goodwrench9124/2008-11-09_220838_dscf0007.jpg goodwrench9124's Avatar

    goodwrench9124

    ASE Certified Technician

    Satisfied Customers:

    2041
    Ase Master Certified, GM Master Certified Tech. Awarded GM Top performer, Hybrid certified
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Chevy Tech -

    Satisfied Customers:

    1912
    18+yrs experience. State Inspector and Chevy Diagnostics