The number is XXXXX and it only covers the 03 and 04 year models and it only goes to 70,000 miles and 7 years. Thanks
#07187A: Special Coverage Adjustment-Instrument Panel Cluster Gauge Needle Functions - (Nov 8, 2007)
|Subject:||07187A -- SPECIAL COVERAGE ADJUSTMENT - INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION|
|Models:||2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT |
|2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE |
|2003-2004 GMC SIERRA, YUKON, YUKON XL|
THE SERVICE PROCEDURE IN THIS BULLETIN HAS BEEN REVISED. IN A SMALL NUMBER OF VEHICLES, THE GAUGE SWEEP TEST MAY NOT ALWAYS CONFIRM THE CONDITION. PLEASE REVIEW THE SERVICE PROCEDURE IMMEDIATELY.
DUE TO PART AVAILABILITY, THIS SPECIAL COVERAGE IS BEING ADMINISTERED IN PHASES. YOU WILL BE NOTIFIED AS EACH ADDITIONAL PHASE IS RELEASED.
CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE REQUIRED WHEN PLACING AN ORDER FOR THE IPC.
Some customers of 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge.
Special Coverage Adjustment
This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007, must be submitted to the Service Contract provider.
Involved are certain 2003-2004 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles built within the following VIN breakpoints: