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Richard, Technician
Category: Cell Phones
Satisfied Customers: 35377
Experience:  Cell / Smart phone problem solver for over 15 years
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Service is disabled and it does have a sim card, Lg G Stylo

Customer Question

Service is disabled and it does have a sim card
JA: What's the make/model of your device? How old is it?
Customer: Lg G Stylo and I've had it for almost 2 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Reseting and restarting the phone up to the point where I've already lost all my data
JA: Anything else you want the phone expert to know before I connect you?
Customer: hmm.. no thats it
Submitted: 11 days ago.
Category: Cell Phones
Customer: replied 11 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 days ago.
Cannot receieve calls or make calls and lags as well.
Expert:  Richard replied 11 days ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Phone and hold the power button to off until a menu shows, then choose power off

Release, then connect the charger and try to turn on the phone and use it.

Let me know the results please

Thank you