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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 16685
Experience:  Over 16 years of experience installing and repairing electronics.
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Trying to get minutes added to my tract phone but it will

Customer Question

trying to get minutes added to my tract phone but it will not take please help
JA: How old is the phone?
Customer: about 10 years I'm guessing
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just the numbers on the new card
JA: Anything else you want the phone expert to know before I connect you?
Customer: not that I can think off just my phone connection
Submitted: 3 months ago.
Category: Cell Phones
Expert:  Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 3 months ago.

Have you tried adding your minutes online at the following website?

https://www.tracfone.com/direct/Redemption

If it doesn't work, what error message are you getting?

Expert:  Pete replied 3 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

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