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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 16878
Experience:  Over 16 years of experience installing and repairing electronics.
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I have had a tracfone for years and just bought a new one

Customer Question

I have had a tracfone for years and just bought a new one and I can't get it to even turn on.
JA: What kind of computer do you have?
Customer: acer
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: not really tech savy
Submitted: 4 months ago.
Category: Cell Phones
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 4 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 4 months ago.

What is the make and model number of your new phone?

Have you tried charging it for a few hours before attempting to turn it on?

Expert:  Pete replied 4 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.