How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 11655
Experience:  25+ Years Experience in Computers, Electronics, and Cell and Mobile Technology
Type Your Cell Phones Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

I activated my new tracfone but do not know how to trans all

Customer Question

I activated my new tracfone but do not know how to trans all data from my old tracfone
JA: What's the make/model of your device? How old is it?
Customer: old Alcatel A5643, new model LG
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I activated the phone on-line on Thurs but it will not acknowledge any passwords I enter that I had written down for my old phone
JA: Anything else you want the phone expert to know before I connect you?
Customer: Not that I can think of
Submitted: 4 months ago.
Category: Cell Phones
Expert:  Michael Hannigan replied 4 months ago.

Hello. My name is Michael. I can help you with your question.

Tracfone has a wizard you can use to transfer the data: