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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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My text messages are coming inas message size 2KB with an

Customer Question

My text messages are coming inas message size 2KB with an expiration date I can't read them
JA: Just to clarify, what's the exact make and model of your machine?
Customer: jitterbug touch
JA: How long has this been going on? What troubleshooting have you tried?
Customer: a couple of days. I've read the instruction book. Also the safe mode sign shows up at bottom left hand corner
JA: Anything else you want the phone expert to know before I connect you?
Customer: No I just not tech savy
Submitted: 17 days ago.
Category: Cell Phones
Expert:  Samuel White replied 17 days ago.

Hello I am Samuel and I will help you. Is safe always showing as on?

Customer: replied 17 days ago.
No it just started today
Customer: replied 17 days ago.
Safe mode just showed up today
Expert:  Samuel White replied 17 days ago.

I understand Can you start by removing the battery and leave it out for 30 secs. Then replace it.

Expert:  Samuel White replied 17 days ago.

I think the message error is because of someone sending you picture messages. Are you still getting texts ok?

Customer: replied 17 days ago.
nly from my sister. who has a flip phone
Expert:  Samuel White replied 17 days ago.

Are you getting other messages correctly?

Customer: replied 17 days ago.
evert other text comes through as a message that needs to be downloaded
Expert:  Samuel White replied 17 days ago.

ok thank you for the information. Go to Settings > Mobile Networks > Turn on “Use Packet data” to turn on 3G/4G data.

Customer: replied 17 days ago.
mobile network state says disconnected
Expert:  Samuel White replied 17 days ago.

Can you enable it?

Customer: replied 17 days ago.
mcdma-obile networktype reads- EvDorev.A
Customer: replied 17 days ago.
no