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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 16555
Experience:  Over 16 years of experience installing and repairing electronics.
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I would like to unlock this phone. I have spoken to your

Customer Question

I would like to unlock this phone. I have spoken to your reps a couple of times and tried to get a plan but it did not work out. this phone was given to me by the owner and would like the unlock code please
JA: How old is the phone?
Customer: galaxy s5
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just got the phone tonight been on the internet for hours to no avail imei# ***** *****
JA: Anything else you want the phone expert to know before I connect you?
Customer: not really, I will be joining your network once i save enough $
Submitted: 2 months ago.
Category: Cell Phones
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

What network is the phone currently locked to?

Customer: replied 2 months ago.
att
Customer: replied 2 months ago.
are you there
Expert:  Pete replied 2 months ago.

Yes, just checking into this for you - you will need to contact the provider that the phone is locked to and request them to unlock it.

You can contact ATT at: https://www.att.com/deviceunlock/

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Pete.
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Expert:  Pete replied 2 months ago.

Hi,
I notice your rating for my service has not gone through...
Do you need any further assistance?

Pete.