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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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It is my att internet service that I am having problems. Can

Customer Question

It is my att internet service that I am having problems. Can you help or do I need to call someone else?
JA: What's the make/model of your device? How old is it?
Customer: My laptop is old about 7 yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since Thursday my gmail is working strangely. l ca,e home from Thanksgiving and my clock said there had been a power outage. I have not been able to get emails except about one every 4 hours very strange.
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 8 days ago.
Category: Cell Phones
Expert:  Jason Jones replied 8 days ago.

Hello,
I am the person that will be helping you today.

Are you able to access the Internet on any computer or device on the network?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 8 days ago.
I unplugged my router and waited a minute and then connected it.
Expert:  Jason Jones replied 8 days ago.

Thank you. Is it now working?

Customer: replied 8 days ago.
I can not get email messages except one every 4 hours.
Customer: replied 8 days ago.
Should I try a different browser fire fox or edge?
Expert:  Jason Jones replied 8 days ago.

Yes, please, choose a different browser. You may use firefox or edge.