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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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My home phone is dead - no dialtone. don't know - but have

Customer Question

my home phone is dead - no dialtone.
JA: How old is the phone?
Customer: don't know - but have captel so cannot use it because the
JA: How long has this been going on? What troubleshooting have you tried?
Customer: all day - maybe all last night, don't know.
JA: Anything else you want the phone expert to know before I connect you?
Customer: just want to get a dialtone...
Submitted: 3 months ago.
Category: Cell Phones
Expert:  Nathan replied 3 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 3 months ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)