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Dustin
Dustin, Technician
Category: Cell Phones
Satisfied Customers: 12663
Experience:  5 years setting up CDMA and GSM networks, and repairing the devices that go along with those networks.
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I lost my phone, purchased 6/20/14, I lost my cell phone, no

Customer Question

I lost my phone
JA: How old is the phone?
Customer: purchased 6/20/14
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I lost my cell phone
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 19 days ago.
Category: Cell Phones
Expert:  Dustin replied 19 days ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 19 days ago.

So we can help you, if possible. I need to know the full name brand and model of your cell phone, and also what company you pay for your phone service.

Thank you,

Dustin S

Customer: replied 19 days ago.
smg900vzkv sam gal s 5
Expert:  Dustin replied 19 days ago.

Allright, if you still know your google / gmail address and password.

Then you can use a computer and go to this link, sign in, and you can track, lock, or erase your phone

https://security.google.com/settings/security/find-your-phone?pli=1

Once you sign in on that link using the google / gmail address the phone was registered to, you will be able to track the phones last location, lock it, or erase it.

If you are satisfied with the solutions / answer I have provided please remember to click and submit a 5 star rating, as that is the only way I am credited for assisting you.

Thank you,

Dustin S