How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 18518
Experience:  Cell phone expert
50836188
Type Your Cell Phones Question Here...
Josh is online now
A new question is answered every 9 seconds

Voice mail no longer works, how do I reactivate it? How do I

Customer Question

Voice mail no longer works, how do I reactivate it?
JA: What's the make/model of your device? How old is it?
Customer: How do I get that info on the phone, it is an apple device.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Maybe two weeks, I tried the internet but can't get it to work.
JA: Anything else you want the phone expert to know before I connect you?
Customer: No, the phone is OK except for the voicemail
Submitted: 7 months ago.
Category: Cell Phones
Expert:  Josh replied 7 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 7 months ago.

Tap the Phone app, then tap the Voicemail tab. -- Does it say Set Up Now? If it does, please click on the set up now button and follow the prompts. If it does not show that, please follow below..

Go to Settings > General > Reset and tap Reset Network Settings

Restart your phone by holding down the POWER and HOME buttons together until you see the Apple icon. After you see the Apple icon, please release the buttons. After the restart, check to see if your voicemail is working now.

If none of the steps above work, please reply back otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 7 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Related Cell Phones Questions