Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
On what account you want update the details of your phone number.
We are going to have a difficult time getting the account number because Magic Jack requires the customer to verify the account to prove it is theirs before any information is released. Without that information you will not have permission to move that number.
No problem if you need help I am still here!