How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Eric Your Own Question

Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
57442719
Type Your Cell Phones Question Here...
Eric is online now
A new question is answered every 9 seconds

I have no internet or phone service. I am a Uverse

Customer Question

I have no internet or phone service. I am a Uverse subscriber.
JA: How old is the phone?
Customer: There ie nothing wrong with the phone, I have a flashing red light on the uverse broadband 1 line for the past thirty minutes
JA: How long has this been going on? What troubleshooting have you tried?
Customer: As I said for the last 30 minutes. I have not done any trouble shooting.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

At this time, unplug and reconnect the phone lines into the and out of the modem, then unplug the power to the modem, and plug the power back in. Once that is complete, wait 5 minutes and test the phone again. Is there any change?

I will be standing by, looking forward to your response.

Thank you,
Jason