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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have a new phone...att cordless # EL52345. I cannot use

Customer Question

I have a new phone...att cordless # EL52345. I cannot use call waiting,caller I.D., or blocked calliong. Help!
JA: How old is the phone?
Customer: I purchased it 10-22-16
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I called the AT&T minutes ago. They directed me to this number.
JA: Anything else you want the phone expert to know before I connect you?
Customer: Well, I am not the best at understanding the manuel from this company.
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?

Expert:  Nathan replied 24 days ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan