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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Can't change my password, i phone less than a year old,

Customer Question

can't change my password
JA: What's the make/model of your device? How old is it?
Customer: i phone less than a year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: tried to change it on line - I'm not very smart with these things
JA: Anything else you want the phone expert to know before I connect you?
Customer: Also have an email that is no longer used - need to get rid of it
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me the exact wording you see on your phone please?

Thank you