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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Have a new router how do I connect my kindle, paper 6th

Customer Question

have a new router how do I connect my kindle
JA: What's the make/model of your device? How old is it?
Customer: paper white 6th generation
JA: How long has this been going on? What troubleshooting have you tried?
Customer: called veriaon last night very nice young man finlly decided that problem had to be in router. Am to receive hew router today. How do I connect to be able to find Verizon networks????????
JA: Anything else you want the phone expert to know before I connect you?
Customer: telephone man set up old router and password. I know password ***** how to I enter new router number???????
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Samuel White replied 1 month ago.

So from the sounds of it here is a new Wireless Wi-Fi connection and they did not supply you with the new modem name and password?

Customer: replied 1 month ago.
I willhave he modem name and I know my pass word, so what do I do when I get the new modum???????Do I have to change my password???????????
Expert:  Samuel White replied 1 month ago.

Ok so need to update the password ***** the kindle correct? If so try this please:

Swipe down from the top of the screen to show Quick Settings, and then tap Wireless. Tap a network to connect to it. There should be a password *****

Customer: replied 1 month ago.
Do I have to enter a number from the modum into my kindle????? And will my pass word stay the same?????
Expert:  Samuel White replied 1 month ago.

Your Kindle should auto detect the network number and you click on that network. Then you would enter the new password.

Customer: replied 1 month ago.
Can I keep the same password? I don't understand if I have to enter a number from the backof the modum into my kindle???
Expert:  Samuel White replied 1 month ago.

It sounds like, based on the information you have given me, you have to use the numbers as your new password.

Customer: replied 1 month ago.
Do you mean the numbers on the backof the new modum??
Expert:  Samuel White replied 1 month ago.

Correct, by default it is the password.

Customer: replied 1 month ago.
When I was first trying to set up my kindle they told me to ennnnter the number from the backof the modum, however we had gotten a new modum and the number on the modum was not the original one and would not work. The Verizon telephone man came out on a phone problem and set it up for m and gave me thepassword. So I don't know exactly what he did.
Expert:  Samuel White replied 1 month ago.

So if he did everything correct you would find the modem on your kindles wifi list and either enter the password ***** gave you or, if it already has a password ***** delete it and enter the one he gave you.

Expert:  Samuel White replied 28 days ago.

How did things go?

Customer: replied 26 days ago.
not well. still can't connect to modum. am waiting at the moment for a tech from Verizon to come out.
Expert:  Samuel White replied 26 days ago.

I see I was thinking that may be the result as it sounds like something was not set up correctly. I hope all goes well!