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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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The printer on my computer printed what was requested two

Customer Question

The printer on my computer printed what was requested two weeks ago, and now will not print that which was requested to be printed. The requested material requested to be printed is sent to a "print file" to be saved , for what?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: HPDeskjet D1455
JA: How long has this been going on? What troubleshooting have you tried?
Customer: About two weeks since I have been successful in getting any print out. My computer expertise is negative Zilch. Any help would be a great help, I don't see the screen too well and print stuff out which I think is worthy of reading. Thanks, in advance for any help!!!!
JA: Anything else you want the phone expert to know before I connect you?
Customer: I think that is it in a nut shell!! Thanks!!
Submitted: 7 months ago.
Category: Cell Phones
Expert:  Viet-Cell Phone Tech replied 7 months ago.


I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Does this issue occur when printing a document, a picture file, a web page, etc.? Or does it occur when printing anything?

What's your internet browser program, such as Internet Explorer, Safari, Chrome, Firefox, etc.?
Please reply at the box below. Thank you,

Expert:  Viet-Cell Phone Tech replied 7 months ago.

When you print, does it show the correct printer name?

When you print, does it show the option "Print to file"?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,