How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eric Your Own Question
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
57442719
Type Your Cell Phones Question Here...
Eric is online now
A new question is answered every 9 seconds

I let it run out of time. now I want to add minutes from a

Customer Question

I let it run out of time. now I want to add minutes from a prepaid car.d However the phone is completely dead
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: I don't know which arrow
JA: What's the make/model of your device? How old is it?
Customer: Toshiba 4-5 yrs it's just me I am sure
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just me 1st time
JA: Anything else you want the phone expert to know before I connect you?
Customer: just how to get time on an expired account
Submitted: 8 months ago.
Category: Cell Phones
Customer: replied 8 months ago.
I just realized --I am charging the phone. it is charging now. could we do this another time sorry
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide

the right answer to your question.

Charging up the phone fully is recommended in the circumstances.

By all means, lets see if that helps with the problem.

Let me know how it goes, later. Thanks.

Related Cell Phones Questions