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Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 138
Experience:  Verizon Tech Manager multi-unit
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I had an email problem and now there are 5200 emails on my

Customer Question

Good afternoon. I had an email problem and now there are 5200 emails on my phone that I need to delete. Any easy way to do this?
JA: How old is the phone?
Customer: It's an I phone 5
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It just happened 2 days ago. I have it linked to my email address at work, where the problem was, now fixed, but I have been just deleting them one by one and thought there might be an easier way.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no thank you
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Samuel White replied 1 month ago.

I am Samuel and I can help you.

Expert:  Samuel White replied 1 month ago.

Are you trying to delete them on the phone or are you using a computer?

Customer: replied 1 month ago.
Phone. Is it easier from a computer?
Expert:  Samuel White replied 1 month ago.

Yes on the pc you can select multiple messages at a time!

Expert:  Samuel White replied 1 month ago.

Let me know if that works please.

Customer: replied 1 month ago.
Ok
Expert:  Samuel White replied 1 month ago.

How did things go?

Expert:  Samuel White replied 1 month ago.

Kindly rate my service at the top of your question page it shows that I worked to help you.
Otherwise please reply back if you need further assistance. Thank you, Samuel