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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I can't remember my wifi password, I don't know. Where do I

Customer Question

I can't remember my wifi password
JA: What's the make/model of your device? How old is it?
Customer: I don't know. Where do I find it?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've put in the number I got from the modem. It's been going on for months. Now I have a guest who has a LG3 cellphone and he can't log into my wifi.
JA: Anything else you want the phone expert to know before I connect you?
Customer: When the cell tells me I have not backed up, I don't know how to back it up.
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Viet-Cell Phone Tech replied 1 month ago.

Hi,
I'm sorry about the issue. What is the model of your Internet modem/router device?

What number did you try from the modem? Is there any error or message?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you,

Expert:  Viet-Cell Phone Tech replied 1 month ago.

Do you also have a Windows or Mac computer?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,