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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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We're not getting any dialtone on our home phone landlines.

Customer Question

Hi.
JA: Hi. What do you want help with?
Customer: We're not getting any dialtone on our home phone landlines. We deal with Verizon.
JA: How old is the phone?
Customer: A few years old. No dialtone on the upstairs or downstairs land lines
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just started today.
JA: Anything else you want the phone expert to know before I connect you?
Customer: Not really. Just no dialtones in the house on our land lines.
Submitted: 6 months ago.
Category: Cell Phones
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 6 months ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a hardwired landline , or a VOIP service (fios), or a cellular/3g gateway based service?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)

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