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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Cant open email account, dell inspiron15, two weeks, need to

Customer Question

cant open email account
JA: What's the make/model of your device? How old is it?
Customer: dell inspiron15
JA: How long has this been going on? What troubleshooting have you tried?
Customer: two weeks
JA: Anything else you want the phone expert to know before I connect you?
Customer: need to reset password
Submitted: 4 months ago.
Category: Cell Phones
Expert:  Jason Jones replied 4 months ago.

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.