Ask a Cell Phones Question, Get an Answer ASAP!
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Sounds like the iPhone is frozen which is a common glitch with iPhones. First we can reset your iPhone and see if it works or not. Press and hold down the Power button and Volume down button at the same time until it shows the Apple logo. When you see the Apple logo, release the buttons and let it boot.
Please let me know if that didn't work, so we can continue troubleshooting.