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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have a very basic flip phone and I'm not able to delete

Customer Question

Hello, I have a very basic flip phone and I'm not able to delete voice messages. Can you please tell me how? Thanks!
JA: Just to clarify, what's the exact make and model of your machine?
Customer: an LG
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I got twenty messages last night and I cant delete them and no one can leave a message since the mailbox is full. No trouble shooting.
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Samuel White replied 1 month ago.

I am Samuel and I can help.

Customer: replied 1 month ago.
Ok thankyou
Customer: replied 1 month ago.
I prefer email. Thank you
Customer: replied 1 month ago.
Are you able to help me?
Expert:  Samuel White replied 1 month ago.

We are fine here the system auto sends the messages. Hang tight a few moments while I type the instructions.

Customer: replied 1 month ago.
ok, thank you
Expert:  Samuel White replied 1 month ago.

Ok most carriers allow you to hold the #1 key for 3 seconds to open your voicemail system.

Expert:  Samuel White replied 1 month ago.

It should then ask you to enter your 4 digit pin.

Customer: replied 1 month ago.
anything after that?
Expert:  Samuel White replied 1 month ago.

I thought you would try it now to ensure that it is working. However at that point it would tell you how many messages you have and tell you what number to hit to play the messages. At the end of each message it will give you the option to save or delete.

Expert:  Samuel White replied 1 month ago.

Once you know the number from saving and deleting you do not have to wait until that end of the current message to save it or delete it.

Expert:  Samuel White replied 1 month ago.

Did that work for you?

Customer: replied 1 month ago.
its not working. Is there anything else I can do?
Expert:  Samuel White replied 1 month ago.

Which part is not working? Is #1 taking you into the voicemail?

Customer: replied 1 month ago.
no its not
Expert:  Samuel White replied 1 month ago.

To access your Voice Mail, press *VM (*86), then SEND. Follow the prompts to enter your password ***** retrieve your messages. If you press *VM (*86) and hear your own or a system greeting, press the # key to interrupt the greeting and follow the prompts to enter your password ***** retrieve your messages.

Customer: replied 1 month ago.
I think I deleted the voice mail phone number. last digits were 4141. Could that be the problem?
Expert:  Samuel White replied 1 month ago.

*86 is the voicemail phone number. I am not sure I follow your question sorry. Can you clarify?

Expert:  Samuel White replied 1 month ago.

Any luck with things. I really want to be able to help you with this?