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Ask Terry Parker Your Own Question

Terry Parker
Terry Parker, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 63
Experience:  Device Technician at Batteries Plus Bulbs
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No network, imei 012248100938226/602, Just got it and

Customer Question

no network
JA: What's the make/model of your device? How old is it?
Customer: imei 012248100938226/602
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just got it and haven't done anything to it
JA: Anything else you want the phone expert to know before I connect you?
Customer: won it from raffle
Submitted: 12 days ago.
Category: Cell Phones
Expert:  Terry Parker replied 12 days ago.
My name is ***** ***** I will be your device technician for the day.
Expert:  Terry Parker replied 12 days ago.
The reason for no network because the phone is not activated. So this mean you will have to find a cell phone provider so you can get the phone activated and then you will have service. Please let me know if you have anymore questions. And please rate me on my services.
Customer: replied 11 days ago.
Sorry forgot to let you know that the phone uses sim card (
Expert:  Terry Parker replied 11 days ago.
the SIM card needs to be activated as well for it to work
Expert:  Terry Parker replied 11 days ago.
Prepaid or not
Expert:  Terry Parker replied 11 days ago.
Please rate me on my services
Customer: replied 11 days ago.
The sim is activated just need to unlock the phone
I typed in *#7465625# ***** it say
Network Lock
Subset lock
Sp lock
CP lock
Sim Lock
Activa Lock
Auto network lock
Auto subset Lock
Auto SP Lock
Auto CP Lock
Auto sim lock
Phone Lock
Expert:  Terry Parker replied 11 days ago.
Okay you will need to take the phone to a repair cell phone store so they can unlock the device. They have codes to do so.
Expert:  Terry Parker replied 9 days ago.

can you please rate me on my services

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