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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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It is showing offline mode. I have tried to restart it to no

Customer Question

it is showing offline mode. I have tried to restart it to no avail
JA: What's the make/model of your device? How old is it?
Customer: samsung5
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 1hr?
JA: Anything else you want the phone expert to know before I connect you?
Customer: what would be helpful
Submitted: 11 days ago.
Category: Cell Phones
Expert:  Randy***** CellTech replied 11 days ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Try these steps please.

  1. Swipe down from the top of the screen.
  2. Swipe from right to left ← until you see Settings , then touch it.
  3. Scroll until you see Airplane mode.
  4. Touch Airplane mode to turn on or off.

Let me know the results please.

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