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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Nothing, it's my Verizon cable service is beaning hijacked

Customer Question

nothing, it's my Verizon cable service is beaning hijacked by some entity
JA: What's the make/model of your device? How old is it?
Customer: i nave to go and look @ the model, be wright back
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i just found out. i got a Roku box and was connecting it to my router, and go and error msg to call them for help?
JA: Anything else you want the phone expert to know before I connect you?
Customer: its malware on my network. can you direct me to the correct tech/dep?
Submitted: 22 days ago.
Category: Cell Phones
Expert:  Steve G. replied 22 days ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

How is this malware showing up on your cable service? You have malware on the TV? PLease explain fully so that I can help you.

I'll be here.