I'm sorry about the issue. Please try the following fix:
Note: The steps must be done correctly; you may have to try a couple of times, or so.
- You can also see the video instructions at the website below; it may be easier:https://www.youtube.com/watch?v=N_JY750KUmk
When you are available, please reply at the box below to continue. Thank you
Note: If your computer does not have the iTunes program, please download / intall the iTunes program at the Apple website below on your computer first:
, then try the steps in my previous reply above in order to fix your iPad.
- If there is still any issue, please let me know if you also have a Windows XP, Vista, or 7 or 8 or 10 computer, or a Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,