Hello, I'm Samuel your expert. Thank you for the information! I'm reviewing your question now, and will post back with your
So I understand the language is wrong on certain programs?
Ok I understand let me look into this for you.
What device do you have please?
Tr this go to settings/apps/find google keyboard/ force stop/ clear data/ clear cache
Settings/apps/all.... you should see google keyboard there
Ok give me a little time to research I will get you an answer. They are not going to help very much because it is not a Verizon service issue. I an a DM at Verizon and we train reps to have you call tech support for those issues. I will help you out. Sorry you are not feeling well also.
I need you to walk through this with me. That way we can reset the keyboard
You do not have to call but I need to know what you are seeing on your screen to best advise you. Where I am telling you to go and what to select is need much easier this way. Or you can back up the phone and reset it. I know that will work.
I booted up motorola to find out the steps "Settings/apps/all.... you should see google keyboard there" this one was correct... when you first get into apps the top shows downloaded slide left until you see "all"
Did that help?
Did you get this handled?