Hello, I'm Samuel your expert. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Was the phone hot when you got it out of our car?
Also please try removing the battery and replacing it for me.
Are you still with me?
My name is ***** ***** I will be your, "Device Repair Technician," for the moment. I am here to assist you the best way possible to help resolve the issue you are having with your device. I would also like to ask you to rate me on the services that i will be providing for you. So that being said, "Let's get started."
Now what seems to be the problem you are?