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Ask Terry Parker Your Own Question

Terry Parker
Terry Parker, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 63
Experience:  Device Technician at Batteries Plus Bulbs
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I left my cell phone (Droid) in the car from 1:30 - 4:00 pm

Customer Question

I left my cell phone (Droid) in the car from 1:30 - 4:00 pm and the time was stuck on 1:07 when I got back in. I tried powering off - nothing happened. I tried calling my number from another phone - nothing. Now the screen is black and I don't know what to try next.
JA: How old is the phone?
Customer: purchased 10/12/2015
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just happened for the first time. Tried turning off - nothing happens.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 26 days ago.
Category: Cell Phones
Expert:  Samuel White replied 26 days ago.

Hello, I'm Samuel your expert. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Samuel White replied 26 days ago.

Was the phone hot when you got it out of our car?

Expert:  Samuel White replied 26 days ago.

Also please try removing the battery and replacing it for me.

Expert:  Samuel White replied 26 days ago.

Are you still with me?

Expert:  Terry Parker replied 23 days ago.


My name is ***** ***** I will be your, "Device Repair Technician," for the moment. I am here to assist you the best way possible to help resolve the issue you are having with your device. I would also like to ask you to rate me on the services that i will be providing for you. So that being said, "Let's get started."

Now what seems to be the problem you are?

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