How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Eric Your Own Question

Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
Type Your Cell Phones Question Here...
Eric is online now
A new question is answered every 9 seconds

For some reason, yesterday, I got an email that my password

Customer Question

For some reason, yesterday, I got an email that my password ***** been changed. I did not change my email, who did? Now I can't change my password ***** something I can remember. It said to go to my account...I can't find it. FYI my daughter usually does all this for me, I don't know how.
JA: What's the make/model of your device? How old is it?
Customer: My computer is an HP, probably 6 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I tried to get on this morning, I was able to get a temporary password. Now I want to get one I can remember and I don't know how.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 26 days ago.
Category: Cell Phones
Expert:  Richard replied 26 days ago.

Hi there and welcome

First, are you able to still sign into your account? And for which service is this for?

Related Cell Phones Questions