I'm sorry about the issue. Have you tried to press and hold the Power on / off button on your phone for about 20 seconds, then turn it back on and check?
- If that does not work, can you please remove the battery from the phone for about a minute, then reinstall it, then turn the phone back on and check?
Please reply at the box below to continue. Thank you,
I'm sorry. Can you please connect the charger / power cord to the phone, then do you see any power / light?
With the charger connected to the phone, press and hold the power on / off button on the phone for about 60 seconds this time, then turn it back on and check.
Is there any power / light now?
Please let me know. Thank you,
I'm sorry. Can you connect the phone USB cable from the phone to the computer, if you have, and see if it charges; see if there is any power / light?
I'm sorry. After doing all the troubleshooting, this confirms it's a hardware issue. Since there is no power / light at all, the phone could be bad or the battery could be bad. Can you please try with a new battery and check? Thank you,
It may be available in your local / wireless phone store. But online, it's a lot cheaper. Though you might want to test the phone locally first. Please wait a bit; I'm checking on where to get the battery online. Thank you,
You can purchase a new battery for your phone online at the website below; it costs about less than $10.
Please let me know if you need help with any other electronics or computer issue today. Thank you for your patience,