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Ask Eric Your Own Question

Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Won't let me get my account info have tried lots of

Customer Question

Won't let me get my account info have tried lots of different ways
JA: What's the make/model of your device? How old is it?
Customer: LG lucky bought it 2 months ago
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Almost from day one gone through most of them that show up on this phone
JA: Anything else you want the phone expert to know before I connect you?
Customer: I am not text savy
Submitted: 2 months ago.
Category: Cell Phones
Expert:  Samuel White replied 2 months ago.

Hello I am Samuel an expert here to help you!

Expert:  Samuel White replied 2 months ago.

If at any point you would prefer me to call you directly I can. Other wise I am glad to try and help via chat!

Expert:  Samuel White replied 2 months ago.

Is the device asking for a user name and password ***** get into the device?

Customer: replied 2 months ago.
Sometimes most times says wrong address an password ***** I do it same message
Expert:  Samuel White replied 2 months ago.

Is this happening when you try to gain access to the device or are you trying to open your email program?

Customer: replied 2 months ago.
Both
Expert:  Samuel White replied 2 months ago.

Ok I can reset your password ***** you. Is it a gmail.com email address?

Customer: replied 2 months ago.
Ok let's try
Expert:  Samuel White replied 2 months ago.

Please call and I can handle it for you

Customer: replied 2 months ago.
Short on funds right now
Expert:  Samuel White replied 2 months ago.

I need to verify information with you to handle your request and reset your password.

Customer: replied 2 months ago.
Can I get back to you n a week
Expert:  Samuel White replied 2 months ago.

I asked them to apply a promo code this one time!

Expert:  Samuel White replied 2 months ago.

What is your email address please?

Expert:  Samuel White replied 2 months ago.

I am going to try and help via chat. What is your email address please?

Expert:  Samuel White replied 2 months ago.

Are you still with me?