Hi there and welcome
Can you tell me please the make and model of the phone?
ok, and you had an icon made that when you pressed it you would see all the apps in one page?
yes I am here.
They actually removed this in the last update Karyn, so you need to do the following to get it back
First up you'll need to locate LG's own app store
It'll either be residing directly on a home screen or tucked away in a folder. Give the pink globe icon a tap to open
Tap the magnifying glass in the top-right corner of the app, type in 'LG Home 4.0' and then select the search result on screen.
Tapping the 'Download' button gives you the option to either create or log in to an LG account, or you can download by just agreeing to the terms and conditions.
The choice is yours, but if you just want to get on with the download check the box and hit the pink 'Start with Device account' button. LG Home 4.0 will then begin to download
Hit the home button after installing and you'll be given the option of which UI you would like to use. You'll need to select 'Home (UX4.0)' for the app drawer to return. Check the 'use default app' box to select it as your main interface.
It will the be returned
Let me know how you go please.
yes I will
no, as it is part of the LG interface, not Android
You do not see the pink Globe?
ok, then use this app please
It is an app to list all apps, and it is similar to what LG had
This app is on Google Play so you install it from there.
sorry I am not clear on what you're doing.
You need to go to Google Play Store on your phone and download and install the app I provided please.
ok, all apps installed will be there.
What do you mean with system apps, which apps are you referring to?
on one of these pre loaded apps, hold down on it until a menu appears at the top.
Do you then see Create Folder?
on one of the pre loaded apps.
So on one of the apps that does not show in list.