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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have an LG tough Phone. It has been working well. but

Customer Question

I have an LG tough Phone. It has been working well. but today it locked itself and I can't unlock it. It is turned on and I can see a screen that doesn't change. have tried to turn off phone but nothing happens. I can see and hear incoming calls but am unable to answer same. Can you help
Submitted: 7 months ago.
Category: Cell Phones
Expert:  Richard replied 7 months ago.

Hi there and welcome

Can you please remove the charger and hold the power button down for 60 seconds then release.

Then connect the charger, power on the phone and tell me please what then happens.

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