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Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 32928
Experience:  Cell / Smart phone problem solver for over 15 years
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MY TRACFONE HAS BEEN INACTIVE FOR QUITE AWHILE. I WOULD LIKE

Customer Question

mY TRACFONE HAS BEEN INACTIVE FOR QUITE AWHILE. I WOULD LIKE TO REACTIVATE IT AND ADD AIR TIME. however, I DO NOT HAVE THE INFORMATION ABOUT MY SIM NUMBER ETC. mY NUMBER WAS(###) ###-####
Submitted: 5 months ago.
Category: Cell Phones
Expert:  Richard replied 5 months ago.

Hi there and welcome

The question it will be asking is to rpvide the serial number of the phone

To obtain the serial number simply remove the battery from your wireless phone. The serial number is ***** 11 or 15 digit number located on the white sticker on the back of the phone.The serial number will be after the letters "ESN","IMEI""SN","DEC", or "Serial No".

For some Motorola and Nokia phone models you can also find the serial number on your TracFone display. To find the serial number, press Menu and select the Prepaid menu. Scroll down to My ESN, IMEI or Serial No. and press Select, if necessary.

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